Shipping Policy

Thank you for shopping with Thar Oil. We are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle shipping, delivery timelines, charges, and related queries.

1. Shipping Locations

We currently ship across India.
If you’re located outside India and would like to place a bulk or export order, please contact us directly at tharoil.org@gmail.com

2. Order Processing Time

  • All orders are processed within 1–2 business days (excluding Sundays and public holidays).

  • You will receive an order confirmation email once your purchase is complete.

  • Once your order is shipped, we will send you a shipping confirmation with a tracking number.

3. Delivery Timeline

Estimated delivery times based on your location:

Location Type Estimated Delivery Time
Rajasthan (Local) 2–3 business days
Metro Cities (e.g., Delhi, Mumbai) 3–5 business days
Other States 5–7 business days
Remote/Rural Areas 7–10 business days

Note: Delivery timelines may be affected by external factors such as courier delays, weather conditions, or festivals.

4. Shipping Charges

We offer:

  • Free shipping on orders above ₹[Insert Threshold]

  • Standard shipping charge of ₹[Insert Amount] for all other orders

Shipping charges (if applicable) will be calculated and displayed at checkout.

5. Order Tracking

Once your order is shipped, you will receive an email or SMS with a tracking link. You can use it to monitor your order’s journey in real-time.

6. Delays and Exceptions

Thar Oil is not responsible for shipping delays caused by:

  • Natural disasters or weather issues

  • Strikes or transport disruptions

  • Incorrect or incomplete delivery addresses

We will, however, do our best to assist you in resolving any issues with the courier partner.

7. Packaging and Handling

All orders are securely packed to prevent leakage or damage during transit. If your package appears tampered with or damaged upon delivery, do not accept it and contact us immediately.

8. Undeliverable Packages

If a package is returned to us due to:

  • Incomplete/incorrect address

  • Recipient unavailability

  • Refusal to accept delivery

We will contact you to arrange a re-shipment. Additional shipping charges may apply.